Once you’ve created your account in the Mobile App, login to your Go365 App. From the Dashboard, click on “Connect a device.” A list of App & Device Connections will be appear. Click on the App that you want to sync and select “Connect with Go365.” Once you work through the next few steps, your device is connected.
In this regard, why are my steps not showing on Go365? It is not uncommon to see recent days missing or days with partial steps showing until all of the steps for the day are uploaded. Once they are showing on your Go365 account, it can take up to an additional 48 hours to show in any active challenges.
Similarly, how do you get points on Go365? With Go365®, you can earn Points for doing them. These are things you do every day—like taking a walk or getting your flu shot—to be your healthiest. These personalized activities are created just for you, based on what you told us about your health in your Health Assessment.
Amazingly, how do I turn off Apple Health on Go365? To disconnect Apple Health, please uninstall the Go365 Mobile app, restart your phone and check for system updates, reinstall the Go365 Mobile app and reconnect Apple Health, allowing all data to be shared.
Also the question is, why is my Go365 app not working? Clear data and cache from the go365 app. Uninstall the Go365 Mobile app. Check for phone software updates. Restart phone.Please ensure that you are frequently opening your Fitbit app/account, and allowing your tracking to sync (at least once per day, before bed is best). Once your steps are showing on your Fitbit account, they are automatically sent to Go365 within 24-48 hours. Keep up the great work!
Do my Go365 Bucks expire?
All rewards expire at the end of the year. Any rewards earned during the current year must be redeemed on or before 12/31 or they will be forfeited.
How much can you earn with Go365?
Bonus Bucks apply to the 30,000 Bucks maximum each adult member can earn in a program year. Getting healthier is easier—and lots more fun—with Go365®. When it comes to health and wellness, you have your own approach.
How many points do you get for reaching platinum on Go365?
Platinum Status is 10,000 Points, however you you can earn unlimited Points each Go365 program year! In addition, 10% of your Points transfer over each year to help you re-achieve your Status Level the next year! Don’t forget that for each Point you earn, you also earn a Go365 Buck that you can spend in the Go365 Mall.
How do I use Go365?
Does Go365 work with Apple Watch?
Apple Watch and Samsung Gear devices are compatible with mobile apps. Third-party devices connected through Apple Health and Samsung Health will not sync to Go365. To ensure the proper data transfers from Apple Health, please be sure to sign in to the Go365 App after your daily activity.
How do I find my Go365 member ID?
You will find your member ID on your member ID card. Enter your full member ID in the provided field.
How do I contact Go365?
For questions, assistance, or special accommodations, please call Go365 Customer Support at the number on the back of your member ID card (TTY: 711). Or call 1-877-320-1235 (TTY: 711) for assistance. Hours of operation are 8 a.m. – 8 p.m. Eastern time.
How do you sync steps?
To do this: open your device app on your phone. For example, open the Fitbit app. Pull down the screen to refresh (touch the top of the screen and drag your finger down) and this will push your data into the Fitbit cloud. Next, open the Stridekick app and your steps will sync.
Where is all-day Sync on Fitbit app?
- Open the Fitbit Mobile App.
- Click on the icon of the Fitbit device in the upper left hand corner.
- Scroll down the device settings page.
- Make sure All-Day Sync is toggled on.
How often should you sync your Fitbit?
Data automatically syncs to the Fitbit app throughout the day. For best results, keep all-day sync turned on. If you turn off all-day sync, we recommend syncing at least once a day. Each time you open the Fitbit app, your device syncs automatically when it’s nearby.
Do Go365 points roll over?
*Please note: If you end your plan year in Blue Status, any Bucks previously earned and the 10% Carryover Points will not roll over into the new plan year. This includes Bucks earned from previous plan years. Bucks are what you spend for Rewards in Go365. You will earn 1 Buck for each Point earned.
How long does it take to get gift cards from Go365?
10-15 business days from the order date.
What is the Go365 program?
Go365 is a wellness and rewards program that allows your employees to earn awesome rewards for healthy activities like workouts, preventive exams and more.
What happens when you get to Silver on Go365?
The Go365 member will earn 1,000 Bonus Bucks for reaching Silver Status (1,000 Bonus Bucks are awarded the first time a member reaches Silver Status) and 1,500 Bonus Bucks for reaching Gold Status. In the Go365 member’s next program year, the highest Status reached is Gold Status.
How do I submit a photo proof of Go365?
- From the Activities page select Athletic Event.
- Select Type, Distance and Date of the event.
- Click to submit your photo proof.
- Select Submit.
How do I upload steps on Go365?
Once you’ve created your account in the Mobile App, login to your Go365 App. From the Dashboard, click on “Connect a device.” A list of App & Device Connections will be appear. Click on the App that you want to sync and select “Connect with Go365.” Once you work through the next few steps, your device is connected.
What are Go365 rewards?
After they’re connected, Go365 will do the heavy lifting by tracking activities and check-ins so members can earn rewards every day. Once they earn rewards, they can redeem their points in the Go365 Mall for e-gift cards, fitness devices, bikes and more, and they can even make donations to charities.
How many points do you need for health assessment?
*Adult children can only move a family out of Blue Status by completing a verified workout. *Activities will award Points under Personalized Activities on your Go365 Statement. Maximum Points for Health Assessment completion per program year is 500.
How do I use my Go365 card at Walmart?
Can I use my Humana debit card at Walmart?
Using the card is simple for members The card can be used at thousands of participating stores, including CVS, Dollar General, Family Dollar, Walgreens and Walmart. To see which Humana plans include this benefit, visit firstlook.Humana.com.
